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Residents

Overview

Clear Vista Realty INC. Visualizes you Comfortable During Your Stay in Your Home. If you Have Questions or Concerns Feel Free to Call our Office.

  • The Application Process Should Help with Anticipated Costs and Paperwork of the Move in Procedure.
  • Current Residents Should Find Helpful Advice in Maintaining Your Home During Your Residency under Tenant FAQs.
  • Move Out Procedures Should Prepare you with the Necessary Paperwork and Procedures.
  • Emergency Repairs that Need Immediate Attention Include:
    • Water Leaks/Flooding –This Will Damage the Property
    • No Heat During Freezing Conditions. (See How To Prepare For Freezing Weather Under Tenant FAQs)
    • No Air Conditioner During the Summer
    • No Hot Water
    • Fire or Storm Damage

Move Out Procedures

These are some forms and procedures that you need to keep in mind when moving out:

  • We Will Need a Written Notice in Our Office 30 Days Prior to Move Out.
  • A “Move Out Condition Form” Needs to Be Filled Out With in Four Days of Your Move In and Returned to the Management Office.
  • Your Security Deposit Will be Mailed to you 30 Days After you Move Out, Minus Any Deductions.
  • The Unit is Expected to Be in a Good, Clean Condition.
  • Only One Check Can Be Issued for the Deposit, and we Will Need one Forwarding Address.

Application Process

These Are a Few of the Procedures and Forms That Will Need To Be Completed Before You Move In.

Application Procedure:

  • Complete a TAR Residential Lease Application or Electronic Application Sent via Email.
  • Application Fee is $50 Per Applicant 18 Years or Older That Resides in the Property.
  • Security Deposit and Pet Deposit Must be Certified Funds, and Accompany the Application.
  • A Copy of Each Applicant’s Driver’s License Must Accompany the Application.

Tenant FAQ

We Hope this Reference Page Will be Helpful to You. Before you Call our Office for Service or Put in a Maintenance Request Please Review the Following.

Water Shut Off

You Should Locate this As Soon as you Move in. There Should be a Shut Off to the Property in the Water Meter Box. Shut the Water Off If the Property is Flooding.

Breaker Box

Locate This and Make Sure None of Them Have Tripped. Reset Them and If They Trip Again Call the Office.

Electrical Stove

Check the Breaker Box to See if it Has Tripped.

Self Cleaning Oven

This Uses Heat Not Cleansers to Clean, the Door Will Lock.
Do Not Use Any Commercial Cleaners like Easy Off.
Do NOT Put the Rings that Go Around the Burners in the Oven, They Will Turn Black.

Continuous Clean Oven

This Oven Cleans By Using the Heat. The Grease is Absorbed Into the Oven. If you Need to Clean More Use Luke Warm Water and Mild Soap. Do Not Use Commercial Cleaners. The Bottom Needs to Be Lined with a Liner, Not Aluminum Foil.

Dishwashers

They Need to be Run at Least Once a Week or the Seals Will get Dry and Crack and the Motor may Ruin.

Disposals

If the Motor Buzzes or Stops, Turn Off the Switch. Try to Restart it Using the Disposal Wrench. Also Push the Red "Reset" Button Under the Disposal.

Furnances

Furnaces Have a Shut Off Valve in Sight. Most of Them Have a Red Cover Plate Labeled "Emergency Cut Off". Sometimes it Looks Like a Light Switch. If the Furnace Quits Working, Begin by Flipping This Switch.

Air Conditioner

***You MUST Change the Air Filters Every Month.***
If it Stops Working Check the Breaker Box For a Flipped Switch.
If Water is Dripping From the Unit, Call in for Maintenance.

How to prepare for freezing weather

Some quick tips: People, Pets, Plants and Pipes!

Residents should take precautions to protect people, pets, plants and pipes.

  • Make sure children are dressed appropriately for the cold weather
  • Have safe heating equipment available inside
  • Check smoke detectors
  • Winterize your windows and doors with caulking and weather stripping
  • Make sure pets have adequate shelter and warmth, food and water
  • Cover vulnerable outdoor plants or move them indoors
  • Wrap outdoor pipes in newspapers or insulation and cover with plastic
  • Let faucets drip a little to avoid freezing

Protecting pipes:

An eighth-inch crack in a pipe can leak up to 250 gallons of water a day. By taking a few simple precautions, you can save yourself the mess, money and aggravation frozen pipes can cause.

  • Insulate pipes in your home's crawl spaces and attic. These exposed pipes are most susceptible to freezing. The more insulation you use, the better protected your pipes will be.
  • Heat tape or thermostatically-controlled heat cables can be used to wrap pipes. Be sure to use products approved by an independent testing organization, such as Underwriters Laboratories Inc., and only for the use intended (exterior or interior). Closely follow all manufacturers' installation and operation instructions.
  • Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents and pipes. Use caulk or insulation to keep the cold out and the heat in. With severe cold, even a tiny opening can let in enough cold air to cause a pipe to freeze.
  • Disconnect garden hoses and, if possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house. If you don't have a separate valve to turn off outside water, wrap or cover faucets or hose bibs with an insulating material.
  • Letting a faucet drip during extreme cold weather can prevent a pipe from bursting. Opening a faucet will provide relief from the excessive pressure that builds between the faucet and the ice blockage when freezing occurs. A dripping faucet wastes some water, so only pipes vulnerable to freezing (ones that run through an unheated or unprotected space) should be left with the water flowing.
  • Open cabinet doors to allow heat to get to pipes under sinks and appliances near exterior walls.

If you're planning on being away from home during the cold weather:

Submit a Maintenance Request

Please log into your Tenant Portal to report a maintenance issue. Once logged in, you can submit a new maintenance request and view the status of any previous requests. Note that requests are reviewed Monday through Friday from 9:00 a.m. to 5:00 p.m., except for holidays.

Submit a Maintenance Request

Pay Your Rent Online

Did you know that you can now pay your rent online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!

Don't have an account?

It's easy! Just let us know you want to pay your rent online and we'll email you an account activation link. Learn more.

Get Started

Already have an account?

Click the button below to be taken to the Tenant Portal login page.

Log In

Benefits

Once you've signed up, you can:

  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history

Convenience

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...

Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.